The Certificate II in Information Technology provides further foundation skills for those who are entering various areas of the information technology industry. As a progression from Certificate I in Information Technology, it covers the basic setting up and use of computing equipment and a range of applications software selected from word processing, spreadsheet, database, business graphics and illustrative graphics.

This qualification provides fundamental skills and knowledge for you to confidently operate computer equipment and computing packages. It incorporates tasks such as connecting various hardware and software applications, and running standard diagnostic tests while working in an IT environment.

It is possible to achieve the Certificate II in Information Technology during the final years of secondary school education subject to the demonstration of competency to a standard expected in the workplace.

How Will You Benefit
The Certificate II in Information Technology will focus upon:

Workplace Skills, Practices and Techniques
Operating and maintaining computer hardware and software
Detect and Protect
Troubleshooting
Customer Service Skills
Communication skills and techniques
Basic Multimedia Skills
Team Dynamics
Occupational health and safety awareness
Basic Project management skills
Basic Time management skills

Career Prospects
This qualification provides foundation general computing and employment skills that enable participation in an information technology environment in any industry. On completion of the Certificate II in Information Technology enable an individual to undertake roles such as office assistant or to work in records management at a junior level.