The Diploma of Information Technology (General) provides more advanced skills and knowledge required to operate effectively in high level ICT technical support roles and is designed to meet the challenges and opportunities presented by advances in information technology.

Develop business and project management skills, in conjunction with database design and development, web development, networking and programming skills – depending on the electives chosen. This qualification provides progression from Certificate IV of Information Technology (General) and is designed to give each student a wide selection of unit choices and options for maximum flexibility and scope.

There are eight possible avenues to take, including:

E-business and Management
Client support
Communication and Documentation
Hardware and Operating Systems
Networks
Software
Multimedia and Websites
Database
How Will You Benefit
The Diploma of Information Technology (General) will focus upon a number of areas, depending on the specialist stream taken, and include:

Communication skills and techniques
Client Communication and problem solving
Team Dynamics and Leadership Skills in an IT Environment
Strategic Initiatives and Solution Planning
Equipment Conflict Issues
Research, Assess and Recording information
Risk Management
Organisational Issues, Processes and Implementation
Project management skills
Time management skills
Troubleshooting
Management Skills and Techniques

Career Prospects
Careers may vary according due to the general nature of this qualification, and is dependant on the specialist stream chosen. However possible specialist job roles on completion of the Diploma of Information Technology (General) include Analyst Programmer, Analyst/Systems Analyst, E-business Development Manager, Ecommerce Architect, Ecommerce Consultant, Ecommerce Programmer, eServices – Web Programmer, Intranet Engineer, Java Developer, Manager Business Development, Perl Programmer, Project Manager, Senior Architect – Ecommerce, Solutions/Applications Architect, WAP Designer/Developer, Web Architect, Web Business Development Manager, Web Developer, Internet Webmaster, Multimedia Content Author, Multimedia Graphic Designer, Online Producer, Web Development Manager, Web Production Manager, Animator, Audio/Video Engineer, Designer, Digital Media Specialist, Network Manager, Network Operations Analyst, Network Operations Engineer, Games Designer and more.